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NHS healthcare worker experiences of moral injury: a follow-up qualitative study in England using reflexive thematic analysis

Por: Higginbottom · E. · Stoeck · F. · Stevelink · S. · Hegarty · S. · Raine · R. · Rafferty · A. M. · Greenberg · N. · Wessely · S. · Rahman · H. · Lamb · D.
Background

Moral injuries (MIs) may result from individuals being exposed to potentially morally injurious events (PMIEs). PMIEs have been a feature of work within much of the National Health Service (NHS) for many years, and the understanding of MI is now more commonplace, having been highlighted during the COVID-19 pandemic; however, understanding of how such events affect workers over the long term is lacking.

Objective

To understand the development of healthcare workers’ (HCWs) experiences of PMIEs over a period of 3 years.

Design and participants

We carried out follow-up semistructured qualitative interviews with 15 NHS staff who were previously interviewed on the same topic in 2021. All interviews were recorded, transcribed and analysed using reflexive thematic analysis following an inductive approach.

Results

Three main themes and six subthemes were identified: (1) internal context and subjective experiences, (1.i) control in a rigid system, (1.ii) psychosocial dynamics, (2) external context and the moral cost of culture, (2.i) organisational culture, (2.ii) sources of MI, (3) responses to PMIEs, (3.i) maladaptive responses, (3.ii) adaptive responses. Key issues identified included perceptions of insufficient control over their work and work environment, low psychological safety and perceived misunderstanding of the value of their work from patients and colleagues, leading to a challenging organisational culture. We found that in the 3 years between the interviews many staff reported developing ‘secondary’ feelings of betrayal as a result of perceived ongoing governmental neglect of recognition for HCWs’ sacrifices during the pandemic and a lack of acknowledgement of governmental mistakes made in the acute period.

Conclusion

Findings show an interplay between individual and organisational factors that HCWs faced while working in the NHS, underlining the need for wide-ranging intervention strategies. Since the HCWs’ original interviews in 2021, a secondary betrayal has developed, emphasising the need for interventions that can restore trust in the system.

Validation of the Coercive-Composite Abuse Scale (C-CAS) in an Australian sample of women experiencing intimate partner abuse

Por: Hegarty · K. · Brown · C. · McLindon · E. · FitzPatrick · K. M. · Tarzia · L.
Objectives

Coercive control is a complex behavioural phenomenon where severity, frequency and patterns need to be examined collectively. However, approaches to measuring coercive control to date have demonstrated limited understanding of these patterns of behaviour by a partner or ex-partner that reflect an individual woman’s experience. The aim of this study was to develop a holistic contemporary valid self-report measure of coercive control by partners.

Design

Standard instrument development, with academic and lived experience feedback and psychometric testing, using secondary data analysis, to develop the Coercive-Composite Abuse Scale (C-CAS).

Setting

Australian survey of women: feedback from experts.

Participants

Data for scale development from 854 adult women in Australia, where items assessed 5-year and 12-month abuse frequency. Feedback from five survivors and eight expert researchers.

Primary/secondary outcome measures

Scale reliability and validity; robustness of subscales; association with fear of a partner.

Results

Developed from existing scales and informed by academic and lived-experience expertise, the C-CAS factor analysis revealed a four-factor structure accounting for 57% of variance – Psychological Control (13 items, α=0.928), Sexual and Reproductive Coercion (6 items, α=0.887), Severe Coercive Control (8 items, α=0.820) and Technology-Facilitated Threats (3 items, α=0.754), showing excellent internal consistency. Evidence of the scale’s face, content and construct validity was demonstrated, with further testing needed to confirm these findings. The factors combined into four key patterns- three of combined abuse and psychological control, which were experienced alone by some women. Our hypotheses asserting distinct patterns of abuse types for individuals, with severe combined patterns eliciting greater fear of a partner/ex-partner, were confirmed.

Conclusions

The C-CAS, a self-report measure of coercive control experiences among women, has demonstrated initial reliability and validity and is suitable for use in population or clinical studies. Additional validation with diverse samples is required.

Exploring the Perceived Effectiveness, Impact and Benefits of a Work‐Based Cancer Survivorship Peer Support Programme: A Qualitative Descriptive Study

ABSTRACT

Aim

To explore the perceived effectiveness, impact and benefits of a work-based cancer survivorship peer support programme for healthcare employees who have experienced or are experiencing cancer.

Design

A qualitative descriptive study.

Methods

Purposive sampling was used to recruit 33 participants (10 peers, 12 peer supporters, 4 line managers and 7 members of the governance group). Data were collected between October 2024 and February 2025 through individual interviews and focus groups. Data were analysed using reflexive thematic analysis.

Results

Four themes were generated: Programme Reach and Adoption, Implementing the Programme, Programme Effectiveness and Impact and Programme Maintenance and Growth. Challenges included the pilot status of the programme impacting awareness and uptake, potential reluctance to share diagnoses and the impact of cancer on colleagues. The approach of peer supporters was considered central to the programmes' success. Peer supporters valued training and continuous practice development opportunities.

Conclusion

Demonstrated benefits, including satisfaction and the value of peer support, were evident. To ensure programme maintenance, increased recruitment and training of peer supporters and clear communication regarding the programme and referral pathways are essential. Financial support is required to maintain training and address dissemination challenges.

Implications for the Profession

Work-based peer support programmes can help cancer survivors reintegrate into the workforce more effectively, rebuilding confidence, fostering resilience and navigating workplace expectations. Enhanced staff well-being may also positively influence retention, performance and health-related disruptions.

Impact

Findings from this underexplored area of work-based peer support within a healthcare setting have the potential to influence healthcare leaders, policy makers and future research. Improving staff's' quality of life on return to work benefits the individual, the organisation and care delivery by ensuring a healthy, supported workforce.

Reporting Method

The Standards for Reporting Qualitative Research (SRQR) checklist and the Template for Intervention Description and Replication (TiDieR) checklist were utilised.

Patient or Public Contributions

No patient or public contribution.

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