Improvisation and harm avoidance: An ethnographic study of adherence to postnatal care protocols in two hospitals in Southern Ghana

Postnatal care (PNC) is the skilled care given to mothers and babies immediately after delivery and for six weeks thereafter (WHO, 2013). The aim is to detect, manage or refer maternal and newborn health problems and life-threatening complications. (Ronsmans and Graham, 2006; Nadisauskiene et al., 2014; Singh et al., 2014; WHO and UNICEF, 2014). Protocols and guidelines are “statements to assist healthcare practitioners to make appropriate decisions about the right care in specific conditions and circumstances” (Woolf et al., 1999:527).